Dfcu Bank has extended its footprint in Western Uganda with the launch of a new branch in Fort Portal City, a move the bank says will deepen financial inclusion and support economic activities in the Tooro Sub-region.
The branch, located along Babiiha Road, becomes dfcu’s 55th outlet countrywide and the 12th in Western Uganda. It is expected to serve individuals and businesses in the surrounding districts of Kabarole, Kyenjojo, Kamwenge, Bunyangabu and Kasese.
Speaking at the official opening, Dfcu Bank’s Executive Director, Kate Kiiza, said the new branch signals the institution’s long-term commitment to Uganda’s economic development. “Western Uganda has enormous potential in agriculture, tourism, trade and even the oil industry. By opening in Fort Portal, Dfcu is positioning itself to offer tailored solutions that empower communities and entrepreneurs to thrive,” she noted.
The expansion comes as part of Dfcu’s strategy to combine physical presence with digital platforms and agent banking services. Annette Kiconco, the bank’s Chief Retail Banking Officer, explained that this approach will guarantee financial access for clients across both urban and rural areas. “Our goal is to create convenience and empower customers through a blended service model that allows them to transact seamlessly,” she said.
In addition to offering traditional banking services, the Fort Portal branch will provide specialised financial products for small and medium-sized enterprises (SMEs), farmers, and tourism operators. It will also act as a hub for financial literacy programmes and mentorship schemes designed to strengthen entrepreneurship in the region.
Local leaders have welcomed the development, pointing out that the new branch is expected to create employment opportunities while easing access to credit and savings products. This, they said, will stimulate regional economic activity and provide critical support to households and businesses alike.
With the Fort Portal branch, Dfcu continues to reinforce its position as a key player in Uganda’s banking sector, aligning its growth with national efforts to foster financial inclusion and sustainable economic transformation.